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SHIPPING | Australia $7.95 flat rate, FREE SHIPPING over $50 spend | Global shipping $20 flat rate

FAQ'S

BEARD CARE

What does beard oil do?

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In a nutshell, beard oil is used to moisturize beard hair, taming and defrizzing stray hairs and softening unruly beard hair. 

It acts as a conditioning agent to soften the hair, which can help promote beard growth. It also moisturises the skin underneath a beard, which can be prone to drying out and causing itchiness. 

As an added bonus, most beard oils also have a scent, which helps keep the beard smelling nice. This is of course important for not only the beard grower, but for anyone who comes in close contact with it. 

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HAIR GROWTH

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Use these articles to answer questions that customers have about your products and services. You can use text, links and images and also group articles into categories.

SHIPPING & DELIVERY

What are the delivery times?

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Once your order has been dispatched, you will receive a confirmation email with a tracking number . Orders are processed Monday-Friday. 

All stock is housed in our Sydney-based warehouse. In the unlikely event that you purchase a product that becomes unavailable, you will be notified within 48 hours and offered options for either a full refund or enable the order to be sent to you at an agreed date.

To avoid delays and possible second delivery charges, we strongly recommend that you provide an attended business address (such as a work address), where someone you trust will be available to receive and sign for the order during normal business hours. We do accept PO box addresses.

Please allow 1-3 business days for handling, then add postage time as follows: 

Australia (shipped via Australia Post):

Standard Shipping: 2-10 business days

Purchases made during the weekend or on a public holiday will be dispatched on the next available business day. Unfortunately we do not allow for personal pick up.

We use Australia Post to deliver our products around the globe, depending upon the size of the shipment. Generally you can expect to receive the product you purchased within 2-10 business days, unless distributions are stated. 

You will be advised by email when your product has been dispatched from our warehouse. Within the email you will also be provided with a tracking number.

Please note that we will use our best endeavours to meet stated time frames for dispatch and delivery, however many factors can affect these time frames and we cannot guarantee that they will always be met.

How much is delivery?

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We offer free shipping on all orders Australia-wide!

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